LANDesk Remote Control Viewer 9.5

LANDesk Remote Control Viewer is a remote assistance tool used by IT teams to view and control managed desktops and servers for fast, secure support. As part of the LANDesk (now Ivanti) endpoint management suite, it helps technicians troubleshoot issues, perform maintenance, and assist users across LANs and WANs without an on-site visit.

Key capabilities:

• View-only or full-control remote sessions with user consent options
• Authentication and encrypted connections to protect data in transit
• Session logging and auditing for compliance and traceability
• Technician-to-user chat and clipboard sharing to speed resolution
• File transfer to deliver patches, drivers, or configuration files
• Multi-monitor awareness and screen-scaling for clearer navigation
• Unattended access (when permitted by policy) and power actions like reboot
• Integration with managed device inventories and groups for quick targeting

Typical use cases include help desk troubleshooting, remote training, patching or configuration changes, and after-hours maintenance on distributed endpoints. The viewer generally requires the LANDesk/Ivanti agent on the target device and adheres to organizational access controls and consent policies.

LANDesk Remote Control Viewer is developed by LANDesk Software. The most popular versions of this product among our users are: 0.1, 8.1, 8.7, 9.1 and 9.5. The name of the program executable file is isscntr.exe.